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Entries in 21st Century Skills (25)

Saturday
Jul122008

Building the capacity for empathy

"I feel your pain." President Clinton

Stephen (Lighthouse) Abrams pointed out a fascinating article about how reading fiction builds social skills and empathy:

A group of Toronto researchers have compiled a body of evidence showing that bookworms have exceptionally strong people skills.

Their years of research ... has shown readers of narrative fiction scored higher on tests of empathy and social acumen than those who read non-fiction texts.

I suppose for most readers, especially librarians and English teachers, this is a "Well, duh!" sort of conclusion. But it is gratifying to have our observations confirmed.

Empathy? Social acumen? Necessary for surviving and thriving? Our national associations and gurus seem to think so.

From NETS 2007:

Students ... develop cultural understanding and global awareness by engaging with learners of other cultures. ...use multiple processes and diverse perspectives to explore alternative solutions.

From  AASL’s Standards for the 21st Century Learner 2007 ...

Students will: Consider diverse and global perspectives in drawing conclusions. ...show social responsibility by participating actively with others in learning situations and by contributing questions and ideas during group discussions.

From Daniel Pink's A Whole New Mind:

Not just logic, but also EMPATHY. “What will distinguish those who thrive will be their ability to understand what makes their fellow woman or man tick, to forge relationships, and to care for others.

The unsung hero of success is empathy. Understanding the needs and desires of others is critical for leaders, salesmen, politicians, lotharios, preachers, CEOs, writers, teachers, consultants ... well, just about everybody. The better one understands others, the more effective one can meet their needs, appeal to their self-interests or, I suppose, manipulate them. And with a global economy, our empathy needs to extend beyond our next door neighbor.

boyreader.jpgThe question is, then, can empathy be learned - and how? Is there a small muscle somewhere in the mind or soul that can be exercised, stretched and built that allows us to more fully place ourselves in others' shoes?

Reading fiction - especially when the setting is another culture, another time - has to be the best means of building empathic sensibilities. How do you understand prejudice if you are not of a group subject to discrimination? How do you know the problems faced by gays if you are straight? How does it feel to be hungry, orphaned, or terrified when you've always lived a middle-class life? Harnessing the detail, drama, emotion, and immediacy of "the story," fiction informs the heart as well as the mind.

Viewing the world through the eyes of a narrator completely unlike oneself, draws into sharp detail the differences, but also the similarities of the narrator and reader. And it is by linking ourselves through similarities - common human traits - that we come to know others as people, not just stereotypes.

Unfortunately, as school budgets are stretched, school library funds that purchase quality fiction and school library professionals who select and promote quality fiction are too easily axed, replaced by reading programs, specialists and tests of basic comprehension.

The question is never asked: If one can read but is not changed by reading, why bother?

Maybe I will scrap my plans for reading Shirkey, Suriwiki, et. al. this summer and pull up a few good novels on the Kindle instead...

Oh, my nominee for best empathy building novel I've read recently is Haddon's The Curious Incident of the Dog in the Night-Time. Reading it left me with a better understanding of autism and autistic children. A recent empathy builder you can recommend?

Saturday
Mar292008

Does the intangible have value?

Like most posts having to do with the ethical use of information, last Tuesday's "If I can't get it legally is it OK to steal it?" drew a number of comments. Among them were those by Peter Rock, a teacher in Taiwan, who often weighs in on these issues. More often than not, we disagree on issues. Our conversation this week, in part, went like this:

Me: [Intellectual Property is] not a legal term but a common means of describing a general category of property

Peter: It doesn't describe property at all. Copyright, trademarks, and patents are not property. While there is an entire industry devoted to making the public think in terms of "property", this does not make it so. This does not make the intangible tangible.

Me: Ah, but the intangible can have even greater value than the tangible. You think I have a future as a Zen master?

Peter: No, but the RIAA or MPAA might be interested in your services. But seriously, how does the fact that an intangible can (depending on the particular comparison) have more value than a tangible back up the "property" view? I'm not following. Can you explain this? 

I'll do my best. I am no economist, but some of this seems to be common sense. This is how I would look at the components that give a thing economic "value" and justify its price:

Price = Materials + Production Costs + Intangible Value

For example, if I were to buy a book for $10 and the materials and production costs were $4, its intangible value would be $6. (I am including things like transportation, marketing, editing, etc under production.)

So it seems to me we could have some fun putting things on a scale of low to high intangible value:

Low intangible value: gold bullion, gasoline, raw meat -> -> -> High intangible value: jewelry, DisneyWorld tickets, gourmet meal.

You can do this within a product category such as cars, too. Assuming all cars have a (relatively) similar cost in materials and production then:

Low intangible value: Toyota Corolla -> -> -> High intangible value: Lamborgini

Information or entertainment packages are interesting here. But I think you could place these on a scale as well:

Low(er) intangible value: physical books, CDs, DVDS -> -> -> High intangible value: mp3 files, live concerts, e-books.

(But I would argue that even on the low side, the bulk of the value in information and entertainment is intangible.)

Peter, it seems to me (and I am happy to stand corrected), that you are arguing that if you can bring the cost of material and production of something to near zero, one is also obligated to bring the intangible value of that thing to zero as well. Personally, I don't believe that.

Pink in A Whole New Mind uses the Michael Graves designed toilet brush as an example of how real value can be added to something through design, and that this value-added, intangible component is growing as the amount of disposable income in the world grows as well. It's an idea I hope my own children internalize - especially my son who hopes to earn a living doing production and design work.

Anyway, this is how I would explain how something intangible can have even more value than the tangible. I appreciate the challenge. As always, Peter, you make me think harder about things than I really care to do!

Now I am trying to put "experience" on a low to high tangibility scale.

Low intangible value: visit to the chiropractor-> -> -> High intangible value: attending a Broadway play.

Sort of works. 

Wednesday
Mar192008

Persistence

Persistence is often listed as a 21st century skill. From yesterday's e-mail inbox:

Hello Mr. Johnson,
   
I am a research chemist in Cincinnati pulling double duty as our company's project leader in knowledge and information management.  I am fascinated by the way 'literacy' is changing as our information environment evolves, for digital immigrants like myself, but also for our children.  I came across your book over a year ago, Machines are the Easy Part, and spent a good hour trying to find my way back to it today...
      
It turns out my del.icio.us had the link, but my information literacy tag has so many links that I didn't find the link where I thought it should be - a classic case of failed re-finding.
      
sky.jpgI am reading Jones' Keeping Found Things Found, and just read about the 'Critical Incident Technique' of evaluating failures of PIM.  This was certainly a failure in re-finding. [See Johnson's Law of Finding]  In his other book, Personal Information Management, he points out that search failure during re-finding appears to be particularly frustrating in part because the information sought has been seen before and is known to exist....but....  I think the 'map' to the information has changed, which threw me off my path.  You've updated your site since the last time I was there.
      
Which is a rambling round about way to ask for the table of contents for 'Machines are the easy part' that I remember being available on the old site.
   
And I wanted to send an email to make sure that sending a check to the address posted on the site ... will actually lead to a book purchase!
   
 You may or may not be interested in my needle in a haystack route to find your site:
 
 Initial Google Search: 

book information literacy presentations computers <http://www.google.com/search?q=book+information+literacy+presentations+computers&amp;hl=en>
   
I remembered finding the book (turns out my del.icio.us link post was from November, 2006) while looking around for discussion of children and education and information literacy in schools.  I also seem to recall your book had comments about giving 'presentations.'

Then I tried:
   
book information literacy presentation computers teacher <http://www.google.com/search?q=book+information+literacy+presentations+computers&amp;hl=en>

The first hit was education related and I seemed to recall the book's audience was educators and that the author was a teacher, maybe?  So I added 'teacher'
   
Mankato kept coming up and I seemed to recall noting that the author was from Minnesota - I'm from MN and I was reminded of the coincidence.
   
So I added Minnesota to the search and a few other  words:
   
 book outline buy tips computer presentation computer teacher literacy minnesota <http://www.google.com/search?q=book+outline+buy+tips+computer+presentation+computer+teacher+literacy+minnesota&amp;hl=en&amp;start=10&amp;sa=N>
   
On the *second* page of hits was a link to Linworth Publishing which had your other book in the snippet, "The indispensable Teacher's guide..."  That sounded sort of like what I was looking for....
   
Visiting the site at
   
 http://www.linworth.com/linworth_books/?page=reviews&category=technology <http://www.linworth.com/linworth_books/?page=reviews&amp;category=technology>  <http://www.linworth.com/linworth_books/?page=reviews&amp;category=technology>
   
I saw that book and your name as author and it sounded familiar...
   
 So I search on that book title, looking for an author's site (the one I remembered) and found
   
 Indispensable Teacher’s Guide to Computer Skills <http://www.google.com/search?q=Indispensable+Teacher%E2%80%99s+Guide+to+Computer+Skills&amp;hl=en>
  
 ...and found a page on your site at
   
 http://www.doug-johnson.com/dougwri/indispensable-teachers-gude-to-computer-skills.html
  
 Gude?
  
 Which had a link to 'books'
   
 http://www.doug-johnson.com/books
      
AH, there it is, the book I remembered!
      
I went back to del.icio.us and sure enough I'd posted a link - it just didn't come up where I expected....and then I saw another related post for an article you'd written:
  
 http://www.education-world.com/a_tech/columnists/johnson/johnson013.shtml
   
Which is where I found the link to the "Machines..." book in the first place while researching and commenting <http://futhermet.wordpress.com/2007/02/15/information-literacy-redefining-the-memex/>  on Webber's Information Literacy Article "As we May Think..." in which I actually link to your article, alluding to the comment, "One positive aspect of “adding” information literacy activities to the curriculum is that this should be a method of teaching rather than an add-on. "

Wow, memex inded.
   
So...If it wouldn't be a problem, could you send the TOC for "Machines are the Easy Part," and verify that I can purchase the book via the address given?
     
Thanks!
Matt

 

Hi Matt,
 
After all that work, the least I can do is mail you a complimentary copy. Send me a snail mail address!

All the best,
 
 Doug

The book is in today's mail. 

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