"Kind" comments

This morning I received the evaluation summaries for the two ALA pre-conference workshops I did in Anaheim last month. I don't know about others who take the craft of teaching adults seriously, but I give the evaluation comments I receive a great deal of attention. I bask in the complimentary ones and agonize over the critical ones. I really do. Participant comments are really the only information I have to help me improve my professional practice in presenting and conducting workshops.
At the risk of sounding like I am bragging, I am sharing three interesting, and to me, novel comments from the workshop on Web 2.0 tools:
- I really enjoyed meeting Doug in person. He's been kind enough to become an online mentor. He's as kind in person as virtually.
- Mr. Jackson [sic] was excellent, knowledgeable, humor[ous], and kind.
- Great presentation - relevant. Took the angst out of it all.
I don't remember ever being complimented before for being "kind." I don't remember feeling particularly compassionate the morning of the workshop. Nor do I remember any particular actions or comments that called for kindness. No one, like, broke down sobbing or anything.
I am just wondering if working library media specialists (and many classroom teachers) are accustomed to, but getting tired of, being beaten up by the "experts" at conferences. They are deflated when constantly told just how much they need to change in order to stay relevant. They are shell-shocked from being bombarded with comments that make them feel out of the loop, left behind, inadequate for not using at least 200 Web 2.0 tools, and lazy for not running a 24/7 virtual library/classroom.
Is the least degree of empathy for the practitioner now what passes for kindness?
I have to admit the Calvin and Hobbes cartoon strip from which this graphic comes resonates with me. In it, Calvin is offering at his stand "A Swift Kick in the Butt - $1.00." When Hobbes asks "How's business?", Calvin replies, "Terrible. I don't understand it. Everybody I know needs what I'm selling."
I suspect all of us in libraries and education, myself included, need a good swift kick. And, of course, would like to administer them fairly often to others. But do you suppose people get tired of being too often the recipients of verbal kicks? Doesn't your butt go numb after a while?
Ed psych tells us that rewarding good behaviors gets us a good deal father ahead with people than punishing poor ones. When do we start to apply this principle in creating change within the profession?
Or maybe I am just reading too much into a couple "kind" remarks...