Directing our anger

I just followed a fellow through security at the Minneapolis airport. He looked to be in his mid-50s, but seems to have never flown before. Despite being in the TSA-Pre approved line, he struggled removing his wallet, phone, and keys from his pants pockets. He had trouble putting his bag on the belt. He was admonished for reaching into the scanner before his bag was completely through. The process that takes experienced air travelers about 30 seconds seemed to take him five minutes. And I was forced to wait.
I may have some virtues, but patience is not one of them. My thoughts toward the gentlemen ahead of me were not kind. But then my anger changed direction and I started asking myself why I could not be automatically compassionate instead of peeved and frustrated. There are plenty of things I would do in ways that would drive others insane. Yet I would expect understanding.
The philosophers tell us that about the only thing in the world we can control is our reaction to things we cannot control. Political news today is a great test of one's ability to do this. If nothing else, this election has given me a lot of practice working very diligently to see if I can understand the POV of those who wish to cut health care, funding for the arts, and the provision of food those who are homebound, yet spend millions to provide a billionaire and his family security for weekend trips and his family overseas business trips. It's tough.
Patience, empathy, the drive for self-improvement - are all critical for both educators and technicians. But perhaps if we are aware of the importance of those assets, there may be hope for us yet.