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Entries from November 1, 2010 - November 30, 2010

Tuesday
Nov162010

The changing role of the CTO

As we look to the future, every K-12 technology leader reading this article should consider the following challenges:

  • Forget about IT as you know it today;
  • Get ready to outsource IT;
  • Let go of the desire to control;
  • Embrace diversity in the IT environment;
  • Blow the lid off of storage limits; and
  • Quit saying things like, “A wired network infrastructure will always be necessary because wireless will never be fast enough for everything.”

from Robert J Moore, The Future of Information Technology: How The Next Ten Years Will Fundamentally Change the Role of the K-12 CTO: Executive Summary*, November 2010, COSN

Ah, the one constant in our media and technology department since I started in 1991 has been change. There have never really been the same set of challenges, frustrations, and successes two years in a row. And according to this COSN paper cited above, we're in for another major shift (which we are already starting to experience). I wonder if the majority of school tech directors are getting the message?

Outsourcing, loss of control, diversity? Anathema to many "classically" trained IT folks, I realize. But as school leaders who are facing budget crunches come to realize that real cost savings can be had by moving to the cloud and contracting for maintenance, these uncomfortable realities will be the new "normal" in technology departments.

I see tech leadership skills moving from:

  • Configuring a network or server to mediating a contract for an ASP.
  • Supervising technicians to evaluating out-sourced work and setting up effective helpdesks.
  • Writing technology plans to working inter-departmentally with curriculum, staff-development, public relations, assessment and strategic planning.
  • Providing technology devices to staff and students to providing access to school resources for personal devices. 
  • Writing policies that dictate behaviors to writing guidelines and curricula that encourage safe and responsible use.
  • Knowing less about the "how" of a new technology to the "why" of a new technology in education.
  • Maintaining the status quo to selecting and planning for new technology applications and best practices.

Tech directors, we've been asking our schools to change for many years. Are we prepared to change our own roles?

Or is it: Change is good. You go first.

In what other ways is (or should) the role of IT leadership be changing?

*Unfortunately the complete report is a COSN "members only" publication. Too bad since the piece would be of value to superintendents and HR directors. I have been requested not to share it, so don't even ask...

Image source

Sunday
Nov142010

Online instruction: what questions need to be asked?

It's been decided that our district curriculum council will be making recommendations about the approach our district takes to online learning.

I'm not the most enthusiastic supporter of online classes. I've been both the perpetrator and victim of such experiences at the post-secondary level and because of our district's size, I've never seen the kind of need some of our smaller neighboring districts have for such classes.

So. yes, our district is a bit slow on the uptake compared to some places, but I am hoping we do this right. And doing it right means identifying the "why" of online before getting to the "how." I do NOT want this to become a model for the "ready, fire, aim" approach I chide others of using.

Some pretty serious questions need to be asked and answered before a plan takes shape. It's not just "Should we set up a Moodle server?" Here are some things we need to discuss and on which we need to reach some kind of consensus before we get to the "how":

What problems does online instruction solve or what opportunities does it create?
Schools have adopted online instruction opportunities for a variety of reasons:

  • To enrich and make more effective regular classes
  • To provide a wider range of course offerings to students - those that cannot be provide in-house
  • To provide learning opportunities for students who cannot attend regular classes
  • To meet the needs of students who do not do well in face-to-face instructional settings
  • To provide credit recovery
  • To provide student experience with online learning environments to prepare them for the workforce and higher ed

What is our reason for providing online instruction and does it fit into our district-wide strategic plan?

How do we define online learning?
Online learning is a mean of delivering instruction using technology tools that complement face-to-face instruction or reduce/eliminate the need for face-to-face instruction. The instruction can be Internet-based or delivered via video networks (ITV). Instruction can be synchronous or asynchronous.

  • Hybrid classes (blended classes) - face-to-face classes that use online learning tools to supplement instruction
  • Fully online classes provided by the district (Do we offer these to students other than our own?)
  • Fully online classes purchased by the district

What does research say about the effectiveness of online learning?
It is neither more or less effective than face-to-face instruction. See: U.S. Department of Education Evaluation of Evidence-Based Practices in Online Learning

What resources are currently available to our teachers that can facilitate online learning?
Mankato Schools currently provides a number of tools that can engage students in online learning opportunities, primarily in support of face-to-face instruction. All teachers have access to:

  • GoogleApps for Education
    • e-mail, shared calendars, mailing lists, contact information
    • shared documents - word processing, spreadsheets, presentations, surveys
    • mult-content website creation
  • rSchoolToday website/content management system
    • blogs
    • contact information
    • directories
    • discussion forums
    • document library
    • e-forms
    • FAQs
    • feedback form
    • galleries
    • homework dropbox
    • links
    • mulit-content webpages
    • podcasting
    • policies library
    • RSS newsfeeds
    • surveys
    • tables
    • wikis
  • Open network access to other tools. (the district does not block access to any education tools available including wikis, blogs, photo/video sharing sites. bookmarking sites, multi-media content creation tools, etc.

What does Moodle offer, is it needed, and how might it best be deployed? What support structure, technical and training, does it require? Among course management tools, would others better support our goals?

Moodle is an open-source learning management system designed to create fully online classes or to augment face-to-face classes (often called hybrid or blended classes).

  • class schedule
  • assignment drop box
  • participant profiles
  • wikis
  • forums
  • interactive glossary
  • monitored discussions
  • quizzes - graded instantaneously, providing feedback
  • peer feedback and self assessment
  • real time chat with other students enrolled in the same course
  • network resources with other teachers
  • tracks when a student has viewed a document, how long they spent in a forum and when they uploaded or posted an assignment
  • embed videos
  • post resources
  • Integrated with Google Apps for Education

It is available through our regional telecommunications organization, SOCRATES. SOCRATES requires eight hours of training on Moodle usage to be considered proficient. The Wikipedia article on Moodle.

What skills do teachers need to successfully teach online and how might they acquire them?
Is there a commitment by our staff development department to offer online teaching/learning skill training? Is the district willing to require some competency on the part of all instructors?

Should there be a set of minimum expectations for an online presence for all teachers? If so what? What might be eliminated to make room for these expectations? See Mandatory Web Presence Recommendations created in 2003 and updated Fall 2010.

How do we evaluate the effectiveness of online learning efforts?

Does the teacher contract address online learning - or does it need to?
Past investigations into online learning via ITV have led to concern regarding teacher compensation for such classes.

What critical questions are going unasked and unanswered?

 Image source: http://tyrashow.warnerbros.com/2010/03/online_education_makes_sense.php

Saturday
Nov132010

BFTP: E-mail to staff on spam

A Saturday Blue Skunk "feature" will be a revision of an old post. I'm calling this BFTP: Blast from the Past. This post originally appeared November 2, 2005. As some of you have noticed, I have turned moderation of comments to my blog "on". Too much spam!

I sent the note below this morning to our school's mailing list after getting about a dozen "is this spam?" e-mails from teachers and administrators. My deleted comments are in italics...

___________________________

To all school district staff with measurable brain activity:

The district has been hit with another goddam round of spam coming from with the subject “letersSecurStar SecuryTeam Order #176857” or similar. This is just plain spam that our filter does not recognize as such. (It fits none of the “rules” the filter uses to determine whether something is spam.) Never ask a machine to do your thinking for you.

Please, please, please just delete these e-mails without replying. If you reply, you will only get MORE spam. Which you would richly deserve.

Most of us by now have enough experience with e-mail and spam after 10 years or so to determine what is legitimate e-mail and what is not. I am guessing most 4th graders can. For the 10th time,  It is spam if:

  1. You don’t recognize the sender. (The spam below came from “Enlightening A Stump.” I know no Mr/Ms Stump nor do I want to.)
  2. It comes from a non-US address. (The spam sender’s e-mail address ended in .uk. Ever since Princess Diana died, I don’t get any e-mail from the UK.)
  3. There is a financial angle. (The spam below referred to an order for something I know nothing about, let alone ordered. There is the opportunity to go to a website where you may very well be asked to divulge some personal or financial information. Although you probably will despite how often you are warned not to.  NEVER, NEVER, NEVER do this. If you think there really may be a problem with a company you do business with, use the telephone. It's that thing that sits on your desk with a keypad into which you enter as series of numbers and allows a real-time, two-way exchange of information in an audio format. )
  4. You get several e-mails with identical messages from different senders. (Still none of whom you recognize.)
  5. Replace your written e-mail address on webpages with something that looks like gullible(at)isd77.k12.mn.us. Human eyes and brains will still be able to determine your address, but Internet searching "bots" that collect e-mail address will not. No, I'm not going to explain what a "bot" is. Trust me, you don't want to know.

This is quite serious business if you respond to e-mails that ask you to verify, repair or maintain your "account" via e-mail. This is how identity theft happens. And don't you already have enough financial problems trying to live on a teacher's salary?  Again, if the e-mail is from a source with which you have never done business, simply delete it. You do this by highlighting the message and clicking on the trashcan icon or pressing the delete key. We will have a 3-hour inservice on Thursday after school if  you are still confused. If it looks like it comes from a business that you DO do business with, telephone (see description in #3 above) the company. There are many "fake" websites disguised to look like legitimate businesses designed to fool people just like you..

And finally, count yourself lucky if you receive fewer than a dozen spam messages a week. These things are rampant and unavoidable even with spam filters in place. Think of them as the mosquitos of the Internet. Even tech directors, as powerful and intelligent as they are, can't control all pests.

All the best,

Doug


Image source

___________________________________________
THE ORIGINAL SPAM MESSAGE:
Subject: letersSecurStar SecuryTeam Order #176857 will be processed manually
by our staff
Thank you for your order (#176857).
We will manually process your order and contact you soon by phone or email
Below you can find the summary of the order:
KEZAAM! Software distribution service
746 Comalli Street, Laguna Niguel
CA 92677, USA
Purchased at http://caro.nu/info.html
---------------------
Order id:     #176857
Order date:   1.11.2005 03:21
Order status: Q
Total:
-------
Payment method:  Credit Card
Subtotal:        EUR 164.95
Discount:        EUR 0.00
Coupon saving:   EUR 0.00
Shipping cost:   EUR 0.00
Tax:             EUR 0.00
Total:           EUR 164.95 |  (USD 199.59)
Thank you for your interest in our products.
Best regards, SecuryTeam!

 

__________________________ 

So am I getting too old and cranky for my job or what?