Cell phones and the benefit of the doubt
I really dislike cell phones. They seem to have enabled a good many people a convenient way of letting other people know they will be late along with other ways of passing problems on. This is why I never give my cell phone number out - I only use the phone to harass others.
A cell phone rings during nearly every workshop or presentation I do. Despite the admonitions and the availability of phones that vibrate rather than ring, at least one person either accidentally or purposefully leaves the phone on and off it goes.
Yeah, such interruptions are annoying, but an incident a few years ago changed the way I react them. The session was rolling, the phone warbled, and an embarrassed looking lady scrambled for the device deep in her purse then quickly hurried from the room. My standard quip in such cases, which on reflection probably sounded pretty darned sarcastic, was, “Hmmm, must be a very important person.” And then went on with the talk.
After the session appeared, the lady came up and apologized. As it turns out, her husband was having serious health problems and she was scared to death it was him (or the hospital calling.) On hearing this and remembering my snide comment, I shrunk from 6’ 3” to about 2” in a heartbeat.
Since that time, I’ve decided to give people the benefit of the doubt regarding calls received in public. Doubtless there are plenty of bores out there who receive calls that no sane person would regard as important or urgent, But I guess we all gave different measures of important and urgent.
This afternoon outside Baltimore, a phone rang in the session I was going for BCPS librarians (who are about as nice, dedicated, smart and involved group as anyone hope to work – led by the very able Della Curtis.) The lady apologized, It was her son. His pet hamster had died and he needed to talk to his mom about it. In the greater scheme of things, whatever that mom said, I’m sure, were more important that I had said all day.